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🌟 Maryam Nawaz’s “Dastak” Program, Revolutionizing Doorstep Delivery of Services in Punjab 2025
Discover how CM Punjab Maryam Nawaz’s Dastak Doorstep Delivery of Services App is transforming citizens’ lives across Punjab. Over 76 government services are now available at your doorstep with just one tap or a call to 1202.
🏠 Introduction: No Queue, No Wait — Services at Your Doorstep
Gone are the days of standing in long lines or waiting weeks to get government documents approved.
The Government of Punjab, under the leadership of Chief Minister Maryam Nawaz, has introduced a groundbreaking initiative called “Dastak, Doorstep Delivery of Services.”
This revolutionary program brings over 76 essential government services directly to citizens’ homes through the Dastak App or a simple phone call.
With this initiative, Punjab has taken a giant leap toward digital governance, public convenience, and transparent service delivery.
📱 What Is the Dastak Doorstep Delivery Program?
The Dastak Program is a Punjab government citizen facilitation project designed to provide public services at home.
Whether it’s getting a birth certificate, domicile, marriage registration, or vehicle registration, everything is just a few clicks away.
This initiative aims to save citizens from corruption, delays, and travel costs by ensuring that all government processes can be handled online or through official service representatives who visit your home.
💼 Key Features of the Dastak Punjab App
🔵 76+ Government Services Available
From applying for a domicile certificate to renewing your vehicle registration, all major services are covered.
🔵 Doorstep Delivery
Government representatives deliver the requested documents directly to your home.
🔵 Easy Digital Access
The Dastak mobile app offers a user-friendly interface in Urdu and English, accessible to everyone.
🔵 Helpline Support (1202)
Citizens can also request services or get assistance via the official Dastak helpline.
🔵 Secure Payment & Verification System
Payments for services can be made digitally, and tracking features ensure full transparency.
🔵 Digital Governance by PITB
The Punjab Information Technology Board (PITB) manages the digital framework, ensuring seamless service performance across all districts.
🌐 How to Apply for Dastak Services
Here’s a simple step-by-step guide to applying for any government service via the Dastak platform:
🪶 Step 1: Download the Dastak App
Visit the official website www.dastak.punjab.gov.pk or download the Dastak Doorstep Services App from the Google Play Store or Apple App Store.
📋 Step 2: Register Your Account
Sign up with your CNIC and phone number to verify your identity.
🧾 Step 3: Choose the Required Service
Select from over 76 services available — such as birth certificates, domicile, or e-stamp.
🚪 Step 4: Book Doorstep Appointment
Pick a suitable time and date for a verified Dastak representative to visit your home.
💳 Step 5: Pay Digitally
Use online payment methods (credit/debit card, Easypaisa, or JazzCash) for your selected service.
📬 Step 6: Receive Your Documents
Once processed, your document will be delivered safely at your doorstep — verified and sealed.
🏛️ List of Top Government Services Available
🔵 Birth Certificate
🔵 Death Certificate
🔵 Marriage Certificate
🔵 Divorce Certificate
🔵 Domicile Certificate
🔵 Vehicle Registration
🔵 Driving License Renewal
🔵 Property Registration
🔵 E-Stamp Paper
🔵 Arms License Renewal
🔵 Land Record Copy (Fard)
Each service is processed through the respective government department with full documentation, ensuring authenticity and transparency.
💡 Benefits of Dastak for Citizens
The Maryam Nawaz Dastak Program is a citizen-centric innovation offering countless advantages:
🔵 Time-Saving
Avoid long queues at government offices — complete everything from home.
🔵 Transparent & Corruption-Free
All services are digitally monitored, eliminating middlemen or bribery.
🔵 Doorstep Convenience
A verified agent arrives at your doorstep for documentation and delivery.
🔵 Cost-Effective
Reduces travel and paperwork expenses for citizens.
🔵 Digital Tracking
Monitor the progress of your application in real time via the app or SMS.
🔵 Inclusive Service
Even senior citizens, women, and people with disabilities can now access services easily without leaving their homes.
🌍 Statewide Implementation Across Punjab
The Dastak Program is now operational in all districts of Punjab, including Lahore, Faisalabad, Multan, Rawalpindi, Gujranwala, and Sialkot.
Over 10 lakh (1 million) citizens have already benefited from the service since its official rollout in 2025.
Each district has trained “Dastak Representatives” who are equipped with tablets, printers, and biometric verification tools to process applications on-site.
👩💼 Leadership Vision: Maryam Nawaz’s Citizen-Centric Governance
Under the leadership of CM Maryam Nawaz, Punjab is rapidly transitioning toward smart governance.
The Dastak initiative reflects her vision of a modern, digital, and citizen-friendly administration that removes bureaucracy barriers and promotes service accessibility for everyone.
Her mission is to empower citizens by ensuring that public services are accessible, transparent, and efficient right at their doorsteps.
🔒 Security and Transparency
Every Dastak representative carries a verified ID badge and digital verification system.
Citizens can confirm their identity through the app before handing over any documents or payment.
All transactions are processed securely through PITB’s integrated system, ensuring the highest level of safety and accountability.
📞 Dastak Helpline and Support
For any queries, complaints, or service bookings, you can contact the official Dastak support center:
📞 Helpline: 1202
🕘 Timings: 9:00 AM – 8:00 PM
🌐 Website: www.dastak.punjab.gov.pk
📱 App: Dastak Doorstep Services (Available on Android & iOS)
📊 Impact So Far
🔵 Over 10 lakh citizens benefited in the first year
🔵 All 36 districts of Punjab covered
🔵 Thousands of jobs created for Dastak agents
🔵 High user satisfaction and 4.8-star rating on mobile app stores
This impact proves that digital governance can bring transparency and convenience to every citizen’s home.
🧭 The Future of Digital Services in Punjab
The success of Dastak marks the beginning of a digital revolution in Punjab.
The government plans to expand the app’s offerings to include:
🔵 Online tax filing
🔵 Health card renewal
🔵 Education document verification
🔵 Pension and utility services
With continuous innovation, Punjab is setting a new standard for smart governance and public service delivery in Pakistan.
❓ Frequently Asked Questions (FAQs)
Q1: What is the Dastak Punjab program?
A government initiative by CM Maryam Nawaz to provide over 76 services at citizens’ doorsteps via the Dastak app.
Q2: How can I apply for a service?
You can either download the Dastak App or call 1202 to request your desired service.
Q3: Is there any fee for using Dastak services?
Yes, a nominal fee depending on the type of service is charged for home delivery and processing.
Q4: Is Dastak available in all districts?
Yes, Dastak services are available across all 36 districts of Punjab.
Q5: Who operates the Dastak program?
The program is operated by the Punjab Information Technology Board (PITB) under the Government of Punjab.
🔗 Important Links
🔵 Punjab Smart Governance Initiatives 2025
🔵 How to Verify CNIC Online – NADRA Guide
🔵 Top Digital Services in Pakistan 2025
✅ Conclusion:
The Maryam Nawaz Dastak Program is a bold step toward citizen empowerment, transparency, and efficiency.
By combining technology with public service, Punjab has become a model of smart governance in Pakistan.
With just a click or a call, every citizen can now say —
“Na Qatar, Na Intizaar – Sahulat Ki Dastak, Aapke Dar Par!”
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